Salesforce Business Analyst - Field Service & CRM Solutions

Grit Solutions; Lisboa; Presencial; EUR 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training & Certifications

GRiT Prizes

Partnership Discounts

Unique Events

Welcoming Office

Performance Pay

Descripción de la vacante

GRiT Solutions in Lisbon seeks a results-oriented Business Analyst to join our Salesforce-driven projects. You will translate business needs into clear user stories and acceptance criteria, map processes, and collaborate with both business and technical teams to deliver value.

You will facilitate workshops, gather requirements, and support UAT and go-live activities within Agile delivery teams. English proficiency (B2+) is required, and experience with Salesforce ecosystems is a plus.

Formación

• Proven experience as a Business Analyst in Salesforce-driven projects.
• Strong skills in requirements elicitation and analysis.
• Experience translating business needs into User Stories, functional specifications, and acceptance criteria.
• Familiarity with Jira, Confluence, and Agile delivery practices.
• Excellent communication and stakeholder management skills.
• English fluency at minimum B2 level.

Conocimientos

Business Analysis

Stakeholder Management

Requirements Elicitation

User Stories & Acceptance Criteria

Agile Methodologies

English Proficiency (B2+)

Educación

Engineering / Information Systems / Management background

Herramientas

Salesforce (FSL/Experience Cloud)

Jira

Confluence

Descripción del empleo

GRiT Solutions in Lisbon seeks a results-oriented Business Analyst to join our Salesforce-driven projects. You will translate business needs into clear user stories and acceptance criteria, map processes, and collaborate with both business and technical teams to deliver value.

You will facilitate workshops, gather requirements, and support UAT and go-live activities within Agile delivery teams. English proficiency (B2+) is required, and experience with Salesforce ecosystems is a plus.