Senior Salesforce Business Analyst - Global Contract

IGA Talent Solutions; Lisboa; On-site; EUR 55,000 - 65,000; Full time

Job summary

IGA Talent Solutions is seeking an experienced Salesforce Business Analyst to support a major, multi-regional Salesforce initiative across our organization. You will collaborate with distributed teams to understand objectives and translate them into actionable requirements, ensuring data integrity and quality within Salesforce.

You will write user stories, acceptance criteria, and test cases while engaging in Agile ceremonies. English proficiency is essential, and multilingualism is a plus.

Qualifications

• Proven experience as a Business Analyst, with a focus on Salesforce implementations.
• Solid understanding of Salesforce capabilities: configuration, workflows, process builder, reports, and dashboards.
• Excellent proficiency in English.
• Fluency in additional languages is appreciated.

Responsibilities

• Collaborate with stakeholders to understand objectives, processes and requirements.
• Document functional requirements and translate into clear specifications.
• Work with cross-functional teams to design Salesforce solutions.
• Perform data analysis and validation within Salesforce.
• Write user stories, test cases (SIT, UAT) and acceptance criteria with developers and testers.

Skills

Business analysis

Salesforce

Requirements gathering

Agile ceremonies

Tools

Salesforce Platform

Process Builder

Reports & Dashboards

Job description

IGA Talent Solutions is seeking an experienced Salesforce Business Analyst to support a major, multi-regional Salesforce initiative across our organization. You will collaborate with distributed teams to understand objectives and translate them into actionable requirements, ensuring data integrity and quality within Salesforce.

You will write user stories, acceptance criteria, and test cases while engaging in Agile ceremonies. English proficiency is essential, and multilingualism is a plus.