Sales Development Specialist - Flexible & Mentored Growth

TDCX; Lisboa; Presencial; EUR 18 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive medical and insurance

World-class workspaces

Learning and development programs

Flexible working arrangements

Coaching and mentoring

Global company with industry awards

Resumo da oferta

T DCX is hiring a Sales Development Representative in Lisbon to qualify inbound leads and drive outbound campaigns across SMB to Enterprise accounts. You will engage clients via chat, email, phone, and online meetings, building a robust pipeline for the regional market.

You will maintain CRM records, collaborate with Account Executives on outreach strategies, and schedule demonstrations to move opportunities forward while identifying customer pain points through proactive outreach.

Qualificações

• Must have at least a diploma or higher and English proficiency.
• 1 year of related field experience preferred; fresh graduates welcome.
• Strong communication, listening, and empathy with customers.
• Good time management and multi-tasking abilities.

Responsabilidades

• Engage leads across SMB, Mid-Market, and Enterprise via chat, email, phone, and meetings.
• Qualify inbound leads and drive outbound campaigns to build pipeline.
• Maintain CRM with accurate communication history.
• Collaborate with Account Executives on outbound strategies.
• Schedule product demonstrations with prospects.
• Aim to identify customer pain points through high-volume calls.

Conhecimentos

Excellent communication

English language skills

Strong listening

Phone etiquette

Empathy

Formação académica

Bachelor's degree or higher

Descrição da oferta de emprego

T DCX is hiring a Sales Development Representative in Lisbon to qualify inbound leads and drive outbound campaigns across SMB to Enterprise accounts. You will engage clients via chat, email, phone, and online meetings, building a robust pipeline for the regional market.

You will maintain CRM records, collaborate with Account Executives on outreach strategies, and schedule demonstrations to move opportunities forward while identifying customer pain points through proactive outreach.