Russian Speaking Customer Delight Representative – Lisbon, Portugal (Hiring Now)

Closerhire; Lisboa; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Private Health Cover

Meal Allowance

Job summary

CloserHire in Lisbon, Portugal, seeks a Russian-speaking Customer Delight Representative for the Russian market. This full-time role (40 hours/week) operates on a rotating shift (06:00–00:00). Salary is 1,050 EUR with room, plus private health cover and a meal allowance. Comprehensive training and holiday bonuses are included.

You will support SMBs using Facebook and Instagram ads, via live chat, email, and outbound calls, resolving issues and boosting satisfaction while spotting trends.

Qualifications

• Fluent Russian (C2) and English (B2) are required.
• Strong communication skills with a customer-focused attitude.
• Willingness to work on a rotating shift, including weekends.

Responsibilities

• Provide support to SMBs using Facebook and Instagram ads products.
• Assist clients via live chat, email, and outbound calls.
• Resolve issues and improve customer satisfaction; identify trends and address challenges.

Skills

Russian (C2)

English (B2)

Job description

1050.00 € with room — plus Private Health Cover, Meal Allowance. Russian Speaking Customer Delight Representative in Lisbon, Portugal.

What you'll actually take home

1050.00 € with room

Note how the two figures work: the lower one already has accommodation deducted, because the company provides the room. You are not comparing a lower salary — you are comparing a salary with rent already paid.

The perks, in full

• Private Health Cover
• Meal Allowance

Everything else in the package

You also get : Comprehensive training program to prepare you for success. Competitive salary package with meal allowance and health insurance from day one. Holiday and Christmas bonuses, as well as other benefits. Full-time position with 40 hours per week, on a rotating shift pattern (Monday to Sunday, 06:00 to 00:00).

The job itself

CloserHire is partnering with a global technology company to find a motivated and customer-focused Customer Delight Representative for the Russian Market. Join the team and enhance the online advertising experience for clients on one of the most popular social media platforms worldwide.

Day to day that means : Provide support to small and medium-sized businesses using Facebook and Instagram ads products. Assist clients through various communication channels, including live chat, emails, and outbound phone calls. Resolve issues, improve customer satisfaction, and offer troubleshooting assistance to advertisers. Identify trends and address challenges faced by multiple SMB clients. Provide product and tool support to enhance clients’ advertising experience.

What you need to bring

• : Fluency in Russian (C2) and proficiency in English (B2). Strong communication skills with a customer-focused attitude. Ability to work in a fast-paced, innovative environment. Experience in customer service or client support roles is an advantage. Flexible availability to work on a rotating shift schedule, including weekends

Moving there

To get you on the ground: permanent accomodation provided - check project files in drive, and notes: candidates need to first pass duplicate check and then pass the following 2 tests: (english) and (basic pc test).

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

Around five weeks from applying to your first day on the ground.

We are an equal-opportunity recruiter and consider every applicant on ability alone.