Russian-Speaking Customer Delight – Lisbon | Rotating Shifts

CloserHire; Lisboa; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private Health Cover

Meal Allowance

Resumo da oferta

CloserHire is partnering with a global technology company to fill a Russian-speaking Customer Delight Representative role in Lisbon, Portugal.

You will support SMB advertisers using our client and Instagram ads products via chat, email, and calls, delivering solutions and improving satisfaction.

The position is full-time, 40 hours per week, with rotating shifts; baseline salary is €1,050 gross per month plus private health cover and meal allowance.

Qualificações

• Fluency in Russian (C2) required.
• English proficiency (B2) required.
• Experience in customer service or client support is an advantage.
• Willingness to work rotating shifts, including weekends.

Responsabilidades

• Provide support to SMBs using our client and Instagram ads products.
• Assist clients via live chat, emails, and outbound calls.
• Resolve issues and improve customer satisfaction.
• Identify trends and address common challenges faced by multiple SMB clients.
• Provide product and tool support to enhance clients' advertising experience.

Conhecimentos

Russian language

English proficiency

Customer service

Descrição da oferta de emprego

CloserHire is partnering with a global technology company to fill a Russian-speaking Customer Delight Representative role in Lisbon, Portugal.

You will support SMB advertisers using our client and Instagram ads products via chat, email, and calls, delivering solutions and improving satisfaction.

The position is full-time, 40 hours per week, with rotating shifts; baseline salary is €1,050 gross per month plus private health cover and meal allowance.