Lisbon Move: Customer Delight Specialist (Ukrainian Market)

CloserHire; Lisboa; On-site; EUR 10,000 - 13,000; Full time

Benefits offered by this job

Health insurance

Meal allowance

Job summary

CloserHire is partnering with a global technology company to hire a Customer Delight Representative for the Ukrainian market in Lisbon, Portugal. The role involves supporting small and medium-sized businesses using Facebook and Instagram ads, across live chat, email, and calls, with emphasis on resolving issues and improving advertiser satisfaction.

The package includes a competitive salary of 1050€ with room, health insurance from day one, meal allowance, and a rotating shift schedule (Mon-Sun,

Qualifications

• Fluency in Ukrainian (C2) and English (B2).
• Customer-focused attitude and adaptability.

Responsibilities

• Provide support to SMBs using Facebook and Instagram ads products.
• Assist clients via live chat, email, and outbound calls.
• Resolve issues, improve satisfaction, and troubleshoot advertiser problems.
• Identify trends and address challenges faced by multiple SMB clients.

Skills

Ukrainian (C2)

English (B2)

Job description

CloserHire is partnering with a global technology company to hire a Customer Delight Representative for the Ukrainian market in Lisbon, Portugal. The role involves supporting small and medium-sized businesses using Facebook and Instagram ads, across live chat, email, and calls, with emphasis on resolving issues and improving advertiser satisfaction.

The package includes a competitive salary of 1050€ with room, health insurance from day one, meal allowance, and a rotating shift schedule (Mon-Sun,