French-Speaking Customer Delight Specialist – Lisbon

CloserHire; Lisboa; Presencial; EUR 10.000 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Health Cover

Meal Allowance

Descripción de la vacante

CloserHire is seeking a French-speaking Customer Delight Representative for the Portuguese market in Lisbon, Portugal. The role focuses on enhancing the online advertising experience for advertisers on Instagram, working with a global tech partner.

The job requires fluency in French (C2) and English (B2), strong communication, and a flexible, rotating shift schedule. Relocation support is provided; 40 hours per week, on-site.

Formación

• Fluency in French (C2) and proficiency in English (B2).
• Strong communication skills with a customer-focused attitude.
• Experience in customer service or client support is an advantage.

Responsabilidades

• Provide support to SMBs using client and Instagram ads products.
• Assist clients through live chat, emails, and outbound calls; resolve issues and improve satisfaction.
• Identify trends and address challenges faced by multiple SMB clients; provide product and tool support.

Conocimientos

French (C2)

English (B2)

Customer service

Communication

Descripción del empleo

CloserHire is seeking a French-speaking Customer Delight Representative for the Portuguese market in Lisbon, Portugal. The role focuses on enhancing the online advertising experience for advertisers on Instagram, working with a global tech partner.

The job requires fluency in French (C2) and English (B2), strong communication, and a flexible, rotating shift schedule. Relocation support is provided; 40 hours per week, on-site.