Romanian-Speaking Insurance CSR — Lisbon Relocation + Perks

Savior Artigos Texteis Lda; Lisboa; Vor Ort; EUR 17.000 - 23.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Performance bonus

Daily meal allowance

Relocation support

Multicultural environment

Lisbon relocation opportunity

Zusammenfassung

Savior Artigos Texteis Lda in Lisbon is seeking a customer service professional to join an international team. You will be a main point of contact for customers of one of the world’s largest insurance companies, handling questions about products, coverage and policies in Romanian and English.

Responsibilities include answering queries by phone and email, explaining policy details, assisting with coverage questions, handling cancellations, and guiding brokers.

Qualifikationen

• Experience in insurance customer service.
• Fluent Romanian and English.
• Friendly and professional manner.
• Strong communication skills.
• Able to stay calm under pressure.

Aufgaben

• Handle customer queries by phone and email
• Give detailed information about insurance products
• Answer questions about coverage
• Help customers with policy cancellations
• Help insurance brokers direct their inquiries
• Manage inbound and outbound calls and emails

Kenntnisse

Fluent Romanian

Fluent English

Jobbeschreibung

Savior Artigos Texteis Lda in Lisbon is seeking a customer service professional to join an international team. You will be a main point of contact for customers of one of the world’s largest insurance companies, handling questions about products, coverage and policies in Romanian and English.

Responsibilities include answering queries by phone and email, explaining policy details, assisting with coverage questions, handling cancellations, and guiding brokers.