Romanian-Speaking Insurance CSR in Lisbon (Relocation Paid)

CloserHire; Lisboa; On-site; EUR 11,000 - 15,000; Full time

Benefits offered by this job

Accommodation

Paid training

Bonuses

Referral bonus

Career development

Language courses

Job summary

CloserHire is recruiting a Romanian-speaking Customer Service Representative for an insurance project in Lisbon, Portugal. You will manage insurance inquiries, update policy details, and coordinate with clients to ensure accurate documentation and timely responses.

The role offers an on-site position in central Lisbon, full paid training, and opportunities for performance bonuses and career development within a dynamic, multicultural team.

Qualifications

• Eligible to work in Portugal.
• Native Romanian (C2) with proficient English (B2).
• Strong written and verbal communication skills.
• Previous customer service experience is a plus.

Responsibilities

• Handle incoming calls and chats from customers about insurance policies.
• Process service requests in the client’s policy administration system and send responses.
• Support customers with claims submissions and policy changes, ensuring quality service.

Skills

Romanian C2

English B2

Customer Service

Communication

Job description

CloserHire is recruiting a Romanian-speaking Customer Service Representative for an insurance project in Lisbon, Portugal. You will manage insurance inquiries, update policy details, and coordinate with clients to ensure accurate documentation and timely responses.

The role offers an on-site position in central Lisbon, full paid training, and opportunities for performance bonuses and career development within a dynamic, multicultural team.