Remote Travel Experience Representative

Kim Luxe Travel; Porto; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote position with flexible hours

Training and ongoing support provided

Opportunities for professional development

Access to travel-related perks and discounts

Supportive and collaborative team environment

Resumo da oferta

A travel agency is seeking a Remote Travel Experience Representative to assist clients before, during, and after their trips. This role involves communicating with clients, reviewing travel itineraries, and providing support to ensure a positive travel experience. Ideal candidates will have strong communication skills, attention to detail, and an interest in travel. This fully remote position offers flexible hours along with training and professional development opportunities in the travel industry.

Qualificações

• Strong communication skills with a customer-focused attitude.
• Customer service experience preferred but not required.
• Organized and dependable with strong attention to detail.
• Comfortable using online tools and learning new systems.
• Interest in travel and supporting positive client experiences.

Responsabilidades

• Communicate with clients via email, phone, and messaging platforms.
• Review itineraries and confirm travel arrangements.
• Provide accurate information about destinations and travel requirements.
• Follow up with travelers to confirm details.
• Address client concerns professionally and escalate complex matters.

Conhecimentos

Strong communication skills

Customer service experience

Organized and dependable

Attention to detail

Comfortable using online tools

Interest in travel

Descrição da oferta de emprego

We are looking for a Remote Travel Experience Representative to assist travelers before, during, and after their trips. This role focuses on providing helpful support, coordinating travel details, and ensuring clients have a smooth and positive travel experience.

Key Responsibilities

• Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance

• Review itineraries, confirm travel arrangements, and assist with updates or general requests

• Provide accurate information about destinations, travel requirements, and agency procedures

• Follow up with travelers before departure to confirm details and answer questions

• Address client concerns professionally and escalation more complex matters when needed

Ideal Candidate

• Strong communication skills with a customer-focused attitude

• Customer service experience preferred but not required

• Organized and dependable with strong attention to detail

• Comfortable using online tools and learning new systems

• Interest in travel and supporting positive client experiences

Perks

• Fully remote position with flexible hours

• Training and ongoing support provided

• Opportunities for professional development in the travel industry

• Access to travel-related perks and industry discounts

• Supportive and collaborative team environment