Remote Spanish & Basque Customer Service Pro (Streaming)

Cross Border Talents; Lisboa; A distancia; EUR 13.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday and Christmas allowances

Meal allowance €7 per working day

Health insurance from day 1

2 weeks of paid training in English

Descripción de la vacante

Cross Border Talents is hiring a Customer Service specialist for a 100% remote position from mainland Portugal. You will handle Spanish and Basque-speaking member inquiries, assist with accounts and billing, and resolve technical questions from home.

Fluent Spanish and Basque are required, along with English at B2 level. You must be comfortable with technology and available for 24/7 rotating shifts. A path to a permanent contract is mentioned in the posting.

Formación

• Fluent Spanish (Castilian) and Basque are required.
• English at least B2 level is required.
• Willingness to work 24/7 rotating shifts (nights, weekends, holidays) is expected.

Responsabilidades

• Help members with their accounts, billing and technical questions.
• Explain features and provide quick, friendly solutions.
• Strive to make every customer experience exceptional.

Conocimientos

Spanish (Castilian)

Basque

English (B2)

Tech-savvy

Flexible shifts

Descripción del empleo

Cross Border Talents is hiring a Customer Service specialist for a 100% remote position from mainland Portugal. You will handle Spanish and Basque-speaking member inquiries, assist with accounts and billing, and resolve technical questions from home.

Fluent Spanish and Basque are required, along with English at B2 level. You must be comfortable with technology and available for 24/7 rotating shifts. A path to a permanent contract is mentioned in the posting.