Remote Portuguese-Speaking B2B Support Agent (Greece)

WW Talents; Portimão; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation assistance

14-month salary structure

Job summary

WW Talents is seeking a Portuguese-speaking Customer Support Agent to deliver first-line B2B support for global brands, primarily by phone and email. You will handle printer/software issues and order processing while documenting interactions in CRM and ticketing systems.

The role offers remote work from Greece with a relocation package and a gross monthly salary of €1,045.72, plus a performance bonus up to 10%. Schedule is Mon-Fri, with occasional weekend shifts.

Qualifications

• Native-level Portuguese proficiency or C1 level
• English proficiency at B2 for training and internal communication
• Excellent written communication and interpersonal skills
• Good computer literacy and comfort with digital tools
• Ability to work independently in a remote environment

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese fluency

English (B2)

Communication skills

Problem solving

Tools

CRM systems

Ticketing systems

Job description

WW Talents is seeking a Portuguese-speaking Customer Support Agent to deliver first-line B2B support for global brands, primarily by phone and email. You will handle printer/software issues and order processing while documenting interactions in CRM and ticketing systems.

The role offers remote work from Greece with a relocation package and a gross monthly salary of €1,045.72, plus a performance bonus up to 10%. Schedule is Mon-Fri, with occasional weekend shifts.