Remote Portuguese-Speaking B2B Support Specialist (Greece)

WW Talents; Maia; Remote; EUR 12,000 - 17,000; Full time

Benefits offered by this job

2-week nesting period

Professional development opportunities

International working environment

Job summary

WW Talents is seeking a Portuguese-speaking Customer Support Agent to join our remote team. You will provide first-line B2B customer support for global brands, handling printer troubleshooting, software inquiries, and orders via phone and email.

The role is remote from Greece with a 14-month gross salary of €1,045.72 per month, plus a performance bonus up to 10% and a relocation package. Expect a Monday–Friday schedule with occasional shifts; onboarding and growth opportunities are offered.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training and internal communication.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese proficiency

English proficiency

Written communication

Independent remote work

Customer service

Problem solving

Tools

CRM systems

Ticketing systems

Job description

WW Talents is seeking a Portuguese-speaking Customer Support Agent to join our remote team. You will provide first-line B2B customer support for global brands, handling printer troubleshooting, software inquiries, and orders via phone and email.

The role is remote from Greece with a 14-month gross salary of €1,045.72 per month, plus a performance bonus up to 10% and a relocation package. Expect a Monday–Friday schedule with occasional shifts; onboarding and growth opportunities are offered.