Remote Portuguese B2B Support Specialist (Greece)

WW Talents; Amadora; Remote; EUR 9,900 - 13,000; Full time

Benefits offered by this job

Structured onboarding

2-week nesting period

Training and development

Job summary

WW Talents in Greece is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle phone and email inquiries, troubleshoot software issues, and process orders.

The role is fully remote from Greece with a 14-month salary paid monthly, plus a 10% performance bonus and relocation assistance. A strong command of Portuguese (native/C1) and English (B2) is required, along with independent, customer-focused problem solving.

Qualifications

• Portuguese-speaking B2B customer support experience is a plus.
• Strong written communication and interpersonal skills.
• Ability to work independently in a remote environment.
• Good computer literacy and confidence with digital tools.
• Customer-focused, professional, solution-oriented mindset.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese (native/C1)

English (B2)

Customer service

Written communication

Tools

CRM software

Ticketing systems

Job description

WW Talents in Greece is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle phone and email inquiries, troubleshoot software issues, and process orders.

The role is fully remote from Greece with a 14-month salary paid monthly, plus a 10% performance bonus and relocation assistance. A strong command of Portuguese (native/C1) and English (B2) is required, along with independent, customer-focused problem solving.