Remote Portuguese B2B Support Specialist – Greece

WW Talents; Setúbal; Remote; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Relocation package

Flight ticket

2 weeks hotel accommodation

Airport pickup

Real estate fee coverage

Job summary

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle Portuguese inquiries via phone and email, assist with software-related questions, and manage orders via CRM and ticketing systems.

Work remotely within Greece, with a relocation package including flight, hotel, airport pickup, and real estate coverage. Training is provided and progression is supported over 6 months.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving, customer service, and business communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Provide Portuguese-speaking B2B customer service via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese proficiency

English proficiency

Communication skills

Problem-solving

Independent remote work

Tools

CRM systems

Ticketing systems

Job description

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle Portuguese inquiries via phone and email, assist with software-related questions, and manage orders via CRM and ticketing systems.

Work remotely within Greece, with a relocation package including flight, hotel, airport pickup, and real estate coverage. Training is provided and progression is supported over 6 months.