Remote Modern Workplace Engineer — L2/L3 EUC Support

Hexa People; Lisboa; Remote; EUR 30,000 - 48,000; Full time

Benefits offered by this job

Flexible hours

Remote work

Job summary

Hexa People in Lisbon is seeking a Modern Workplace Support Engineer to assist users by resolving tickets and keeping EUC applications and systems operational. The role covers L2/L3 service support, software and hardware management, and clear communication with end users.

The ideal candidate has an ICT-related Bachelor's degree and strong Microsoft technology skills, plus solid communication. The position offers flexible hours and the possibility for full-remote work.

Qualifications

• ICT-related Bachelor's degree is required.
• Strong Microsoft technologies knowledge.
• Experience in L2/L3 support or equivalent.
• Excellent communication with end users.

Responsibilities

• Resolve user tickets and maintain EUC applications/systems.
• Provide L2/L3 service support and hardware/software management.
• Communicate clearly with end users and stakeholders.

Skills

Microsoft technologies

L2/L3 support

Ticket resolution

Communication skills

Education

ICT-related Bachelor's degree

Tools

Windows OS

Microsoft 365

Job description

Hexa People in Lisbon is seeking a Modern Workplace Support Engineer to assist users by resolving tickets and keeping EUC applications and systems operational. The role covers L2/L3 service support, software and hardware management, and clear communication with end users.

The ideal candidate has an ICT-related Bachelor's degree and strong Microsoft technology skills, plus solid communication. The position offers flexible hours and the possibility for full-remote work.