Modern Workplace Support Engineer - Remote

Hexa People; Lisboa; Remote; EUR 30,000 - 48,000; Full time

Benefits offered by this job

Flexible hours

Remote work

Job summary

Hexa People in Lisbon is seeking a Modern Workplace Support Engineer to assist users by resolving tickets and keeping EUC applications and systems operational. The role covers L2/L3 service support, software and hardware management, and clear communication with end users.

The ideal candidate has an ICT-related Bachelor's degree and strong Microsoft technology skills, plus solid communication. The position offers flexible hours and the possibility for full-remote work.

Qualifications

• ICT-related Bachelor's degree is required.
• Strong Microsoft technologies knowledge.
• Experience in L2/L3 support or equivalent.
• Excellent communication with end users.

Responsibilities

• Resolve user tickets and maintain EUC applications/systems.
• Provide L2/L3 service support and hardware/software management.
• Communicate clearly with end users and stakeholders.

Skills

Microsoft technologies

L2/L3 support

Ticket resolution

Communication skills

Education

ICT-related Bachelor's degree

Tools

Windows OS

Microsoft 365

Job description

A leading IT service provider in Lisbon is seeking a Modern Workplace Support Engineer to support users by resolving tickets and ensuring the EUC applications and systems remain operational. The role involves L2/L3 service support, managing software and hardware, and communication with end users. Candidates should have an ICT-related Bachelor's knowledge and a strong focus on Microsoft technologies, along with good communication skills. This position offers flexible hours and the possibility for full-remote work.

Modern Workplace Support Engineer - Remote Lisbon, Portuguese Republic, PT