Remote Italian-Speaking Customer Support Specialist — Portugal

Cross Border Talents; Lisboa; Remote; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is looking for Italian-speaking Customer Support Advisors for a leading technology company in Lisbon, Portugal. This remote position requires fluency in Italian and good English, alongside strong customer service skills.

Responsibilities include providing customer support via phone, email, and chat, troubleshooting issues, and maintaining accurate records of interactions. The role offers a competitive salary, meal allowance, and health insurance from day one.

Qualifications

• Candidates must be fluent in Italian and have a good level of English.
• Strong communication and problem-solving skills are required.
• Customer-oriented mindset and tech-savviness are essential.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is looking for Italian-speaking Customer Support Advisors for a leading technology company in Lisbon, Portugal. This remote position requires fluency in Italian and good English, alongside strong customer service skills.

Responsibilities include providing customer support via phone, email, and chat, troubleshooting issues, and maintaining accurate records of interactions. The role offers a competitive salary, meal allowance, and health insurance from day one.