Remote Italian Customer Service Advisor – Portugal

Cross Border Talents; Albufeira; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

100% remote work

Full training

Career development opportunities

Continuous support and coaching

Resumo da oferta

Cross Border Talents is seeking Italian Customer Service Advisors for a fully remote position based in mainland Portugal. This role involves supporting Italian-speaking customers while ensuring a smooth and professional experience.

You will handle customer inquiries, update information using CRM systems, and contribute to a multicultural work environment. We offer health insurance, comprehensive training, and opportunities for career development.

This position is only open to candidates living in mainland Portugal with a valid right to work.

Qualificações

• Fluent Italian (C1/C2) is mandatory.
• Good level of English required.
• Strong attention to detail and organizational skills are essential.

Responsabilidades

• Handle customer inquiries and administrative requests.
• Update customer information using internal CRM systems.
• Find appropriate solutions ensuring customer satisfaction.
• Communicate professionally and efficiently with customers.
• Deliver an outstanding customer experience.

Conhecimentos

Fluent Italian (C1/C2)

Good level of English

Attention to detail

Excellent communication skills

Customer-oriented mindset

Ferramentas

CRM systems

Descrição da oferta de emprego

Cross Border Talents is seeking Italian Customer Service Advisors for a fully remote position based in mainland Portugal. This role involves supporting Italian-speaking customers while ensuring a smooth and professional experience.

You will handle customer inquiries, update information using CRM systems, and contribute to a multicultural work environment. We offer health insurance, comprehensive training, and opportunities for career development.

This position is only open to candidates living in mainland Portugal with a valid right to work.