Remote Italian Customer Service Advisor – Portugal

Cross Border Talents; Lisboa; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Career development opportunities

Full training from day one

Continuous support and coaching

Resumo da oferta

Cross Border Talents is hiring Italian Customer Service Advisors for a fully remote position based in mainland Portugal. The role involves supporting Italian-speaking customers through inquiries and administrative tasks in a dynamic, multicultural environment.

Candidates must be fluent in Italian and have a good command of English, ensuring a high-quality customer experience. This position offers health insurance, comprehensive training, and career development opportunities while working from home.

Qualificações

• Fluency in Italian is essential, preferably at C1/C2 level.
• Ability to effectively communicate with customers in English.
• Experience with CRM tools is a plus.
• Strong organizational skills and attention to detail.

Responsabilidades

• Handle customer inquiries and administrative requests.
• Update customer information using internal CRM systems.
• Find appropriate solutions while ensuring customer satisfaction.
• Deliver an outstanding customer experience in every interaction.

Conhecimentos

Fluent Italian (C1/C2)

Good level of English

Strong attention to detail

Excellent communication skills

Customer-oriented mindset

Descrição da oferta de emprego

Cross Border Talents is hiring Italian Customer Service Advisors for a fully remote position based in mainland Portugal. The role involves supporting Italian-speaking customers through inquiries and administrative tasks in a dynamic, multicultural environment.

Candidates must be fluent in Italian and have a good command of English, ensuring a high-quality customer experience. This position offers health insurance, comprehensive training, and career development opportunities while working from home.