Remote Italian Customer Service Advisor – Portugal

Cross Border Talents; Lisboa; Remote; EUR 25.000 - 35.000; Vollzeit

Benefits dieser Stelle

Health insurance

Career development opportunities

Full training from day one

Continuous support and coaching

Zusammenfassung

Cross Border Talents is hiring Italian Customer Service Advisors for a fully remote position based in mainland Portugal. The role involves supporting Italian-speaking customers through inquiries and administrative tasks in a dynamic, multicultural environment.

Candidates must be fluent in Italian and have a good command of English, ensuring a high-quality customer experience. This position offers health insurance, comprehensive training, and career development opportunities while working from home.

Qualifikationen

• Fluency in Italian is essential, preferably at C1/C2 level.
• Ability to effectively communicate with customers in English.
• Experience with CRM tools is a plus.
• Strong organizational skills and attention to detail.

Aufgaben

• Handle customer inquiries and administrative requests.
• Update customer information using internal CRM systems.
• Find appropriate solutions while ensuring customer satisfaction.
• Deliver an outstanding customer experience in every interaction.

Kenntnisse

Fluent Italian (C1/C2)

Good level of English

Strong attention to detail

Excellent communication skills

Customer-oriented mindset

Jobbeschreibung

Cross Border Talents is hiring Italian Customer Service Advisors for a fully remote position based in mainland Portugal. The role involves supporting Italian-speaking customers through inquiries and administrative tasks in a dynamic, multicultural environment.

Candidates must be fluent in Italian and have a good command of English, ensuring a high-quality customer experience. This position offers health insurance, comprehensive training, and career development opportunities while working from home.