Remote Italian-Speaking Customer Support Specialist — Portugal

Cross Border Talents; Porto; Remote; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is looking for Italian-speaking Customer Support Advisors to join a leading international technology company in Lisbon, Portugal. This role offers a chance to work remotely within Portugal and provides excellent benefits including competitive salary, health insurance, relocation support, and more.

Candidates should have fluency in Italian and a good level of English, along with strong communication and problem-solving skills. The position includes working rotational shifts from Monday to Saturday.

Qualifications

• Fluency in Italian and a good level of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset and tech-savvy.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is looking for Italian-speaking Customer Support Advisors to join a leading international technology company in Lisbon, Portugal. This role offers a chance to work remotely within Portugal and provides excellent benefits including competitive salary, health insurance, relocation support, and more.

Candidates should have fluency in Italian and a good level of English, along with strong communication and problem-solving skills. The position includes working rotational shifts from Monday to Saturday.