Italian speaking -Customer Support Representative Remote in PT

Cbtalents; Nazaré; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A customer service recruitment agency is seeking Italian-speaking Customer Support Representatives to join their team in Portugal. This fully remote role allows you to assist customers through various channels, requiring strong communication and problem-solving skills. Ideal candidates will have a high proficiency in Italian and a passion for delivering excellent customer service. Competitive salary and training provided.

Serviços

Competitive salary

Performance-based incentives

Full training provided

Career growth potential

Qualificações

• Must hold a European passport (visa sponsorship is not provided).
• Previous experience in customer service is advantageous but not required.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Conhecimentos

Proficiency in Italian (C1/C2 level)

Exceptional problem-solving skills

Interpersonal skills

Descrição da oferta de emprego

Italian speaking -Customer Support Representative Remote in PT

Job Openings Italian speaking -Customer Support Representative Remote in PT

About the job Italian speaking -Customer Support Representative Remote in PT

Are you an Italian speaker looking for an exciting opportunity abroad?

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote, allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat
Assist with product information, troubleshooting, and issue resolution
Deliver excellent customer service while ensuring a positive customer experience
Follow up on customer requests and escalate issues when necessary

• Proficiency in Italian (C1/C2 level)
• Already residing in Portugal (remote work available from any city except the islands)
• Exceptional problem-solving and interpersonal skills
• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered:
Competitive salary and performance-based incentives
Full training provided
Opportunity to work in an international environment with career growth potential