Italian-Speaking Customer Service Advisor - Portugal (Hybrid)

Cross Border Talents; Lisboa; Híbrido; EUR 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary + performance bonu

Private health insurance

Paid training and career development

Modern office or hybrid/remote options

Resumo da oferta

Cross Border Talents is hiring a Customer Service Specialist for Italian-speaking clients in Portugal. You will assist customers via phone, email, and chat, troubleshoot issues, and ensure a high-quality service experience while collaborating with internal teams to improve delivery.

This role offers a modern office or hybrid/remote options, with competitive salary and bonuses, plus private health insurance and career development opportunities.

Qualificações

• Fluent or C2 level in Italian.
• English at B2 level or higher.
• Based in Portugal.

Responsabilidades

• Assist customers via phone, email, and chat.
• Troubleshoot and resolve product or service-related issues.
• Provide an outstanding customer experience.
• Work with internal teams to improve service delivery.

Conhecimentos

Italian (Fluent/C2)

English (B2)

Descrição da oferta de emprego

Cross Border Talents is hiring a Customer Service Specialist for Italian-speaking clients in Portugal. You will assist customers via phone, email, and chat, troubleshoot issues, and ensure a high-quality service experience while collaborating with internal teams to improve delivery.

This role offers a modern office or hybrid/remote options, with competitive salary and bonuses, plus private health insurance and career development opportunities.