Remote German-Speaking Travel Customer Service Pro

Cross Border Talents; Lisboa; Remote; EUR 11.171 - 13.380; Vollzeit

Benefits dieser Stelle

Sales bonus potential up to €120

Initial paid training period

Zusammenfassung

A leading customer service outsourcing firm is looking for a Remote German-Speaking Customer Service Representative. The ideal candidate will have proven customer service experience and fluency in German. Responsibilities include handling customer queries, providing high-quality service, and assisting with bookings. Competitive salary of €1,100/month with bonus potential in a fully remote position.

Qualifikationen

• Fluent in German at C2 level or higher.
• Previous experience in a customer service role is required.
• Strong problem-solving skills and digital literacy are essential.

Aufgaben

• Handle inbound customer queries via phone, email, and chat.
• Provide high-quality service to ensure customer satisfaction.
• Assist with bookings, troubleshooting, and problem resolution.

Kenntnisse

Fluent German (C2 and higher)

Customer service experience

Digital literacy

Problem-solving skills

Strong communication skills

Multitasking ability

Jobbeschreibung

A leading customer service outsourcing firm is looking for a Remote German-Speaking Customer Service Representative. The ideal candidate will have proven customer service experience and fluency in German. Responsibilities include handling customer queries, providing high-quality service, and assisting with bookings. Competitive salary of €1,100/month with bonus potential in a fully remote position.