Remote German-Speaking Cruise Booking Specialist

Cbtalents; Peniche; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading customer service company is looking for a German-Speaking Customer Relations Associate. This remote position available in Portugal requires applicants to assist customers with detailed product knowledge, manage sales inquiries, and ensure overall satisfaction throughout the booking process. Ideal candidates are fluent in German and have experience in customer service. Join a vibrant international team in the travel sector offering career growth and the comfort of working from home.

Qualifikationen

• Experience in a customer-focused environment is preferred.
• EU Passport or valid work permit required.

Aufgaben

• Assist customers via phone, email, and chat.
• Handle sales inquiries professionally.
• Guide clients through packages and promotions.
• Resolve queries to ensure customer satisfaction.
• Upsell services to enhance customer experience.

Kenntnisse

Fluent in German (C1+)

Proficient in English (B2+)

Excellent communication skills

Persuasion skills

Ability to work independently

Jobbeschreibung

A leading customer service company is looking for a German-Speaking Customer Relations Associate. This remote position available in Portugal requires applicants to assist customers with detailed product knowledge, manage sales inquiries, and ensure overall satisfaction throughout the booking process. Ideal candidates are fluent in German and have experience in customer service. Join a vibrant international team in the travel sector offering career growth and the comfort of working from home.