Remote German-Speaking Car Rental Customer Care

Cross Border Talents; Vila Real; Remote; EUR 16.740 - 18.972; Vollzeit

Benefits dieser Stelle

Health Insurance

Performance Bonus

Meal Allowance

Complexity Bonus

Zusammenfassung

A well-known rental car company is seeking a Remote German-Speaking Customer Care Representative to provide exceptional support to customers. The ideal candidate will have fluency in German and a good command of English, with customer service experience being a plus. This role is remote from mainland Portugal and includes a permanent contract with an initial trial period. Competitive salary and benefits offered.

Qualifikationen

• Fluency in German (C2 level or above), written and spoken.
• Good command of English (B2 level or above), written and spoken.
• Strong communication and problem-solving skills.

Aufgaben

• Assist customers via phone, email, and chat regarding rental services.
• Resolve inquiries related to reservations, billing, and policies.
• Provide outstanding customer support and ensure customer satisfaction.

Jobbeschreibung

A well-known rental car company is seeking a Remote German-Speaking Customer Care Representative to provide exceptional support to customers. The ideal candidate will have fluency in German and a good command of English, with customer service experience being a plus. This role is remote from mainland Portugal and includes a permanent contract with an initial trial period. Competitive salary and benefits offered.