Remote German-Speaking Car Rental Support Specialist

Cross Border Talents; Lagos; Remote; EUR 16.740 - 18.972; Vollzeit

Benefits dieser Stelle

Initial paid training

Performance Bonus

Meal Allowance

Health Insurance

Zusammenfassung

A leading customer service solution provider seeks a Remote German-Speaking Customer Care Representative to assist customers with rental car inquiries. This role requires fluency in German, good English skills, and effective communication abilities. The successful candidate will work from mainland Portugal, following a rotational shift pattern, and will receive training and performance bonuses. Apply now with your updated CV in English.

Qualifikationen

• Must be fluent in German and have a good command of English.
• Previous customer service experience is a plus but not mandatory.
• Available to work in rotational shifts, including weekends.

Aufgaben

• Assist customers with inquiries via phone, email, and chat.
• Handle reservations, billing issues, and policies inquiries.
• Ensure outstanding customer support and satisfaction.

Kenntnisse

Fluency in German (C2 level or above)

Good command of English (B2 level or above)

Strong communication skills

Problem-solving skills

Basic computer skills

Jobbeschreibung

A leading customer service solution provider seeks a Remote German-Speaking Customer Care Representative to assist customers with rental car inquiries. This role requires fluency in German, good English skills, and effective communication abilities. The successful candidate will work from mainland Portugal, following a rotational shift pattern, and will receive training and performance bonuses. Apply now with your updated CV in English.