Remote German-Speaking Car Rental Customer Care

Cross Border Talents; Portugal; Remote; EUR 13,392 - 15,624; Full time

Benefits offered by this job

Initial paid training period

Performance Bonus: EUR 120/month

Meal Allowance: EUR 7.23/day

Health Insurance

Job summary

A leading rental car company is seeking a Remote German-Speaking Customer Service Representative. Responsibilities include assisting customers with inquiries and providing excellent support. The ideal candidate must be fluent in German and have strong communication skills. Benefits include training, bonuses, and health insurance. This position is remote from mainland Portugal, outside the Lisbon area.

Qualifications

• Fluency in German is required.
• Good command of English is preferred.
• Experience in customer service is a plus.

Responsibilities

• Assist customers via phone, email, and chat regarding rental services.
• Resolve inquiries related to reservations, billing, and policies.
• Provide outstanding customer support and ensure customer satisfaction.

Skills

Fluency in German (C2 level)

Good command of English (B2 level)

Strong communication skills

Problem-solving skills

Basic computer skills

Job description

A leading rental car company is seeking a Remote German-Speaking Customer Service Representative. Responsibilities include assisting customers with inquiries and providing excellent support. The ideal candidate must be fluent in German and have strong communication skills. Benefits include training, bonuses, and health insurance. This position is remote from mainland Portugal, outside the Lisbon area.