Remote German-Speaking Car Rental Support Specialist

Cross Border Talents; Beja; À distance; EUR 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Initial paid training period

Performance Bonus: EUR 120 per month

Meal Allowance: EUR 7.23 per working day

Health Insurance after 6 months

Résumé du poste

A customer service recruitment agency is looking for a Remote German-Speaking Customer Care Representative. In this role, you will assist customers with inquiries related to rental cars. Candidates need fluency in German, good command of English, and strong communication skills. The position offers various benefits, including performance bonuses and meal allowances, and requires availability for rotational shifts.

Qualifications

• Fluency in German and Good command of English are crucial.
• Previous experience in customer service is an advantage but not mandatory.
• Basic computer skills required.

Responsabilités

• Assist customers via phone, email, and chat regarding rental services.
• Resolve inquiries related to reservations, billing, and policies.
• Provide outstanding customer support to ensure customer satisfaction.

Connaissances

Fluency in German (C2 level)

Good command of English (B2 level)

Strong communication skills

Problem-solving skills

Description du poste

A customer service recruitment agency is looking for a Remote German-Speaking Customer Care Representative. In this role, you will assist customers with inquiries related to rental cars. Candidates need fluency in German, good command of English, and strong communication skills. The position offers various benefits, including performance bonuses and meal allowances, and requires availability for rotational shifts.