Remote German Support Specialist for Growth

speakit; Lisboa; Remote; EUR 13,943 - 16,701; Full time

Benefits offered by this job

Private health insurance

Performance bonus

Free language lessons

Equipment provided

Job summary

A global tech support firm is looking for a passionate German Speaking Support Specialist to provide top-tier service to customers. The role is fully remote from Portugal and offers competitive compensation, private health insurance, and opportunities for career advancement. Ideal candidates will have excellent communication skills in English and strong problem-solving abilities in a back-office environment.

Qualifications

• Flawless communication skills in English, both written and oral.
• Ability to work efficiently in sensitive information environments.
• Proven ability to work independently with minimal supervision.
• Interest in self and team KPIs.

Responsibilities

• Support customers with online orders throughout the journey.
• Handle sensitive customer and client information following PCI and GDPR policies.
• Interact with customers and other internal departments to improve customer experience.

Skills

Fluent English (C1)

Strong problem-solving skills

Attention to detail

Ability to work under deadline pressure

Team-oriented mindset

Tools

SAP

Job description

A global tech support firm is looking for a passionate German Speaking Support Specialist to provide top-tier service to customers. The role is fully remote from Portugal and offers competitive compensation, private health insurance, and opportunities for career advancement. Ideal candidates will have excellent communication skills in English and strong problem-solving abilities in a back-office environment.