German Customer Support — Remote, Growth & Perks

Cross Border Talents; Aveiro; On-site; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonus

Meal Allowance

Transportation Support

Health & Life Insurance

Relocation Package

Remote Work Flexibility

Job summary

A dynamic support firm located in Portugal is seeking an enthusiastic Customer Support professional to join their team. As the first point of contact for clients, you will assist them via phone, email, and live chat, ensuring a positive customer experience. This role requires strong communication and problem-solving skills, and offers competitive salary, performance bonuses, meal allowances, and health insurance among other perks. Apply now to become part of a team that values growth and excellence!

Qualifications

• 0–1 year in customer support or a related role.
• Eager to learn, adaptable, and motivated to grow within a fast-paced environment.

Responsibilities

• Communicate with clients professionally and courteously across multiple channels.
• Handle inquiries ranging from product and service details to troubleshooting and account-related support.
• Keep precise and up-to-date records of customer interactions and case resolutions.

Skills

Strong communication

Analytical skills

Problem-solving abilities

Job description

A dynamic support firm located in Portugal is seeking an enthusiastic Customer Support professional to join their team. As the first point of contact for clients, you will assist them via phone, email, and live chat, ensuring a positive customer experience. This role requires strong communication and problem-solving skills, and offers competitive salary, performance bonuses, meal allowances, and health insurance among other perks. Apply now to become part of a team that values growth and excellence!