Remote French-Speaking Customer Support (Portugal)

CBTALENTS; Almada; Teletrabalho; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work within Portugal

Relocation support

Resumo da oferta

CBTALENTS in Portugal is seeking a French-speaking Customer Support Specialist to join a technology-related service project. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth experience.

The role is remote within Portugal, with relocation support for eligible candidates. Fluency in French and English, a customer-focused mindset, and comfort with computer systems are essential to succeed.

Qualificações

• Fluent in French with strong English communication.
• Customer-focused and patient demeanor.
• Able to learn new systems and use computers.
• Strong communication and problem-solving skills.
• Organized with attention to detail.
• Previous customer service experience preferred but not required.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conhecimentos

French fluency

English fluency

Ferramentas

CRM systems

Descrição da oferta de emprego

CBTALENTS in Portugal is seeking a French-speaking Customer Support Specialist to join a technology-related service project. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth experience.

The role is remote within Portugal, with relocation support for eligible candidates. Fluency in French and English, a customer-focused mindset, and comfort with computer systems are essential to succeed.