Remote French-Speaking Tech Support Specialist (Portugal)

CBTALENTS; Aveiro; Teletrabalho; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work within Portugal

Relocation support

Multicultural work environment

Resumo da oferta

CBTALENTS seeks a French-speaking Customer Support Specialist to join a technology-related project in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth experience.

The role is remote within Portugal, with relocation support for eligible candidates. Fluent in French with good English, you are friendly, patient, organized, and comfortable learning new systems and documenting cases.

Qualificações

• Fluent in French and English.
• Friendly, patient and customer-focused.
• Good communication and problem-solving skills.
• Organized and detail-oriented.
• Comfortable using computers and learning new systems.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Create a friendly and positive customer experience.

Conhecimentos

French language

English language

Customer service

Descrição da oferta de emprego

CBTALENTS seeks a French-speaking Customer Support Specialist to join a technology-related project in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth experience.

The role is remote within Portugal, with relocation support for eligible candidates. Fluent in French with good English, you are friendly, patient, organized, and comfortable learning new systems and documenting cases.