Remote French-Speaking Customer Support Specialist Portugal

CBTALENTS; Oeiras; Teletrabalho; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work within Portugal

Relocation support

Multicultural environment

Competitive salary

Resumo da oferta

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. The role is remote within Portugal, with relocation support available for eligible candidates.

You will assist French-speaking customers, guide them through simple technical issues, and ensure a smooth, positive experience. Ideal candidates are fluent in French and English, customer-focused, and comfortable learning new systems.

Qualificações

• Fluent in French and English.
• Strong communication and problem-solving skills.
• Previous customer service experience is welcome but not mandatory.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conhecimentos

French

English

Descrição da oferta de emprego

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. The role is remote within Portugal, with relocation support available for eligible candidates.

You will assist French-speaking customers, guide them through simple technical issues, and ensure a smooth, positive experience. Ideal candidates are fluent in French and English, customer-focused, and comfortable learning new systems.