French-Speaking Customer Support Specialist Remote Portugal

CBTALENTS; Albufeira; Teletrabalho; EUR 23 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Remote work within Portugal

Relocation support provided for out-of

International and multicultural work

Resumo da oferta

CBTALENTS is seeking a French-speaking Customer Support Specialist to join our technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth, positive experience.

This position is remote within Portugal. Relocation support is available for eligible candidates, and candidates may already be based in Portugal or be open to relocating.

Qualificações

• Fluent in French and comfortable communicating in English.
• Strong communication and problem-solving skills.
• Customer service experience is welcome but not mandatory.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conhecimentos

French language

English communication

Customer service

Problem solving

Descrição da oferta de emprego

CBTALENTS is seeking a French-speaking Customer Support Specialist to join our technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth, positive experience.

This position is remote within Portugal. Relocation support is available for eligible candidates, and candidates may already be based in Portugal or be open to relocating.