French-Speaking Tech Support Specialist - Remote (Portugal)

CBTALENTS; Seixal; Teletrabalho; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work within Portugal

Relocation support

International and multicultural work环境

Resumo da oferta

CBTALENTS in Lisbon, Portugal is seeking a French-speaking Customer Support Specialist to join a technology-related project. You will assist French-speaking customers and guide them through simple technical issues to ensure a smooth experience.

This remote role within Portugal offers relocation support for eligible candidates. Fluency in French and English, excellent communication, and problem-solving skills are essential to deliver a friendly, high-quality customer experience.

Qualificações

• Fluent in French and comfortable communicating in English.
• Strong customer service mindset and problem-solving skills.
• Organized, detail-oriented, and capable of handling multiple cases.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Contribute to a friendly and positive customer experience.

Conhecimentos

Fluent in French

English communication

Customer-focused

Problem-solving

Organized and detail-oriented

CRM software

Ferramentas

CRM software

Descrição da oferta de emprego

CBTALENTS in Lisbon, Portugal is seeking a French-speaking Customer Support Specialist to join a technology-related project. You will assist French-speaking customers and guide them through simple technical issues to ensure a smooth experience.

This remote role within Portugal offers relocation support for eligible candidates. Fluency in French and English, excellent communication, and problem-solving skills are essential to deliver a friendly, high-quality customer experience.