French-Speaking Customer Support Specialist | Remote Portugal

CBTALENTS; Braga; Teletrabalho; EUR 22 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work within Portugal

Relocation support

Multicultural environment

Resumo da oferta

CBTALENTS invites a French-speaking Customer Support Specialist to join a technology-focused customer service project based in Portugal. The role is remote within Portugal, with relocation support for eligible candidates.

You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a positive experience. Fluency in French and English, strong communication, and problem-solving skills are essential.

Qualificações

• Fluent in French and English.
• Strong customer-service mindset and empathy.
• Excellent communication and problem-solving abilities.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conhecimentos

French language

English language

Customer service

Communication

Problem solving

Attention to detail

Ferramentas

CRM software

Descrição da oferta de emprego

CBTALENTS invites a French-speaking Customer Support Specialist to join a technology-focused customer service project based in Portugal. The role is remote within Portugal, with relocation support for eligible candidates.

You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a positive experience. Fluency in French and English, strong communication, and problem-solving skills are essential.