Remote French-Speaking Car Repair Support Specialist

Bosch; Lisboa; Hybrid; EUR 35,000 - 50,000; Full time

Job summary

A global technology and services company is seeking a skilled French Speaker for Remote Car Repair Assistance in Lisbon. You will provide technical support to customers for various vehicle issues, ensuring high-quality service. Candidates should have a vocational education related to automotive mechanics and 1-3 years of workshop experience. Proficiency in French and English is a must. This full-time position offers the flexibility to work from home and engage with a diverse team.

Qualifications

• Minimum 1-3 years of experience working in workshops with cars and/or LGV/HGV.
• Basic knowledge of IT systems would be an advantage.
• Professional experience in a customer facing position would be an advantage.

Responsibilities

• Respond to all calls, emails, and common requests for technical 1st-level support.
• Analyse technical problems with cars and provide technical assistance to customers.
• Track all incidents in our internal incident management system.

Skills

French oral and written communication skills (C1)

English oral and written communication skills (B2)

Methodical troubleshooting skills

Customer orientation

Professional communication

Education

Vocational education as a master mechanic or equivalent

Job description

A global technology and services company is seeking a skilled French Speaker for Remote Car Repair Assistance in Lisbon. You will provide technical support to customers for various vehicle issues, ensuring high-quality service. Candidates should have a vocational education related to automotive mechanics and 1-3 years of workshop experience. Proficiency in French and English is a must. This full-time position offers the flexibility to work from home and engage with a diverse team.