French IT Support Specialist – Global Tech, Remote Option

CB Talents SP; Lisboa; Híbrido; EUR 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary x14 months

Paid training

Career development

Health insurance

Employee benefits

Resumo da oferta

A global customer support company is seeking a French Customer Support Specialist in Lisbon. The role involves assisting customers with technical inquiries, troubleshooting issues, and ensuring a friendly service experience. Candidates must be fluent in French (C2 level) and possess strong communication skills. Opportunities for paid training, relocation support, and a vibrant work environment await. Interested applicants should send their CV in English.

Qualificações

• Fluent in French at a C2 level.
• Strong communication and problem-solving abilities.
• Motivated to work in a customer-centric environment.
• Available to work on rotational shifts.
• Willingness to relocate if not based in Greece.

Responsabilidades

• Assist customers via phone, email, or chat with technical inquiries.
• Troubleshoot and resolve basic IT or service issues.
• Guide users through system setups.
• Document issues and escalate complex cases.
• Provide a friendly customer experience.
• Follow company procedures and performance goals.

Conhecimentos

Strong communication

Problem-solving

Customer-centric approach

Fluent French (C2)

Descrição da oferta de emprego

A global customer support company is seeking a French Customer Support Specialist in Lisbon. The role involves assisting customers with technical inquiries, troubleshooting issues, and ensuring a friendly service experience. Candidates must be fluent in French (C2 level) and possess strong communication skills. Opportunities for paid training, relocation support, and a vibrant work environment await. Interested applicants should send their CV in English.