Remote Car Repair Support - Italian Speaker

Bosch; Lisboa; Híbrido; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A global technology company in Lisbon is seeking a Technical Support Specialist for their Car Repair Assistance team, requiring proficiency in Spanish and English. The ideal candidate will have 1-3 years of experience in automotive workshops and must possess strong customer orientation and troubleshooting skills. This full-time role offers opportunities for both office and remote work, focusing on providing high-quality assistance to clients. Join us and thrive in a diverse workplace that values each employee's contributions.

Qualificações

• Minimum 1-3 years of experience working in workshops with vehicles.
• Basic knowledge of IT systems would be advantageous.
• Professional experience in a customer-facing role is a plus.

Responsabilidades

• Respond to all calls and emails for technical support.
• Analyze technical problems and provide assistance to customers.
• Track incidents in the internal incident management system.
• Maintain communication with Bosch sites and departments.

Conhecimentos

Spanish communication skills (C1)

English communication skills (B2)

Customer orientation

Methodical troubleshooting

Professional communication

Service solutions focus

Formação académica

Vocational education as a master mechanic or equivalent

Ferramentas

IT systems knowledge

Descrição da oferta de emprego

A global technology company in Lisbon is seeking a Technical Support Specialist for their Car Repair Assistance team, requiring proficiency in Spanish and English. The ideal candidate will have 1-3 years of experience in automotive workshops and must possess strong customer orientation and troubleshooting skills. This full-time role offers opportunities for both office and remote work, focusing on providing high-quality assistance to clients. Join us and thrive in a diverse workplace that values each employee's contributions.