Remote French Customer Support Specialist

Cross Border Talents; Aveiro; Remote; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Job summary

A leading customer support company in Portugal is seeking a Customer Support Specialist fluent in French to join their team. You will handle customer inquiries through various channels, ensuring a positive experience for every client. Ideal candidates should possess strong communication skills and be eager to learn. This role offers a competitive salary, performance bonuses, and other benefits, including a meal allowance and transportation support. Enjoy the flexibility of working from home while being part of a dynamic team.

Qualifications

• EU Citizenship or Portuguese Residency Card required.
• 0-1 year of experience in customer support desirable.

Responsibilities

• Engage with customers professionally via phone, email, and chat.
• Provide guidance and address concerns.
• Keep accurate records of all cases.

Skills

Fluency in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn

Job description

A leading customer support company in Portugal is seeking a Customer Support Specialist fluent in French to join their team. You will handle customer inquiries through various channels, ensuring a positive experience for every client. Ideal candidates should possess strong communication skills and be eager to learn. This role offers a competitive salary, performance bonuses, and other benefits, including a meal allowance and transportation support. Enjoy the flexibility of working from home while being part of a dynamic team.