Remote Dutch Toll Support Specialist

Cross Border Talents; Porto; Remote; EUR 16.327 - 17.688; Vollzeit

Benefits dieser Stelle

Health insurance

Meal allowance: €7/day

Holiday and Christmas allowances

Performance-based bonus

Apartment benefit option

Zusammenfassung

Cross Border Talents is seeking a Dutch-speaking individual for a remote customer support role based in Portugal. You will assist logistics operators and drivers with toll-related services in a multinational environment. The role emphasizes customer support, operational processes, and compliance. You need excellent English communication skills and the ability to work independently. The compensation ranges from €1,463 to €1,585 gross monthly, with benefits including health insurance and a meal allowance.

Qualifikationen

• Fluent in English at B2 level or higher.
• Strong communication and customer service skills are essential.
• Ability to work independently in a remote environment.

Aufgaben

• Provide customer support via phone, email, and chat.
• Assist logistics companies and drivers with queries.
• Support registration and onboarding processes.
• Guide customers in ordering and activating units.
• Handle payment inquiries and debt communication.
• Ensure accurate data entry and documentation.
• Collaborate with internal teams to improve customer experience.

Kenntnisse

Fluent English (minimum B2 level)

Strong communication skills

Customer service skills

Analytical skills

Problem-solving skills

Ability to work independently

Comfortable with rotational shift work

Jobbeschreibung

Cross Border Talents is seeking a Dutch-speaking individual for a remote customer support role based in Portugal. You will assist logistics operators and drivers with toll-related services in a multinational environment. The role emphasizes customer support, operational processes, and compliance. You need excellent English communication skills and the ability to work independently. The compensation ranges from €1,463 to €1,585 gross monthly, with benefits including health insurance and a meal allowance.