Dutch Speaker — Remote Logistics Support Pro (Portugal)

Cross Border Talents; Vila Nova de Gaia; Teletrabalho; EUR 16 327 - 17 688; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance: €7/day

Health insurance from day one

Holiday and Christmas allowances

Performance-based bonus

Apartment benefit option

Resumo da oferta

Cross Border Talents is seeking a Dutch speaker for a fully remote role in customer support for a major European road tolling system. Responsibilities include assisting transport companies and drivers with toll-related queries, managing registration processes, and ensuring quality service. Applicants must possess strong communication skills and be comfortable working independently. Compensation includes a monthly salary plus allowances, with a focus on flexibility in work hours.

Qualificações

• Ability to work independently in a remote, fast-paced environment.
• Comfortable with rotational shift work (including weekends until 30/06/2026).
• Experience in customer support is a plus but not mandatory.

Responsabilidades

• Provide customer support via phone, email, and chat from a remote setup.
• Assist logistics companies and drivers with toll system queries.
• Support registration and onboarding processes.
• Guide customers in ordering and activating onboard units.
• Handle payment inquiries and debt communication cases.
• Ensure accurate data entry and documentation.

Conhecimentos

Fluent English (minimum B2 level)

Strong communication and customer service skills

Analytical and problem-solving skills

Descrição da oferta de emprego

Cross Border Talents is seeking a Dutch speaker for a fully remote role in customer support for a major European road tolling system. Responsibilities include assisting transport companies and drivers with toll-related queries, managing registration processes, and ensuring quality service. Applicants must possess strong communication skills and be comfortable working independently. Compensation includes a monthly salary plus allowances, with a focus on flexibility in work hours.