Bilingual Dutch-English Ops Support Specialist (Remote)

Cross Border Talents; Porto; Hybrid; EUR 35,000 - 42,000; Full time

Benefits offered by this job

Meal allowance €7 per day

Productivity bonus €200

Job summary

Cross Border Talents is seeking an Operations Customer Expert – Dutch to support drivers and transport companies across the Netherlands from Lisbon, Portugal. You will handle inquiries, clarify routes, and promote service sales while ensuring revenue collection.

Fluency in Dutch and English is required, along with a customer‑oriented mindset and ability to work in a fast-paced environment. The role is full-time, with a hybrid/remote work setup in Lisbon, Portugal, including a 1‑hour lunch break

Qualifications

• Fluency in Dutch and English written and spoken.
• Excellent communication and problem-solving skills.
• Customer-oriented mindset and ability to work in a fast-paced environment.

Responsibilities

• Serve as the main point of contact for trucks weighing at least 3.5 tonnes.
• Assist drivers and transport/logistics companies with inquiries.
• Clarify questions regarding roads and routes throughout the Netherlands.
• Ensure revenue collection and promote relevant service sales.

Skills

Dutch language

English language

Communication skills

Problem-solving

Customer service

Job description

Cross Border Talents is seeking an Operations Customer Expert – Dutch to support drivers and transport companies across the Netherlands from Lisbon, Portugal. You will handle inquiries, clarify routes, and promote service sales while ensuring revenue collection.

Fluency in Dutch and English is required, along with a customer‑oriented mindset and ability to work in a fast-paced environment. The role is full-time, with a hybrid/remote work setup in Lisbon, Portugal, including a 1‑hour lunch break