Remote Dutch-Speaking Fintech Support Advisor

CloserHire; Portugal; Remote; EUR 13,000 - 16,000; Full time

Benefits offered by this job

14 Salaries a Year

Work From Home

Job summary

CloserHire is partnering with a leading global customer experience company to recruit a Dutch-speaking Customer Support Advisor for a top-tier fintech platform that provides online payment solutions for individuals and businesses worldwide.

This is a unique opportunity to work fully remotely, supporting customers with digital wallet and payment-related inquiries while being part of a fast-growing, international fintech environment.

Qualifications

• C2-level fluency in Dutch and strong command of English (B2+)
• Minimum 1 year of customer service experience
• Experience in financial services/fintech is a plus
• Proficient with PC tools and CRM systems

Responsibilities

• Provide customer support via phone, chat, and email in Dutch
• Log and track interactions in the CRM system accurately
• Troubleshoot payment and account issues related to digital wallet products
• Offer clear, timely resolutions with professionalism and empathy
• Ensure compliance with procedures and service standards

Skills

Dutch language

English (B2+)

Remote work

Customer service

Job description

CloserHire is partnering with a leading global customer experience company to recruit a Dutch-speaking Customer Support Advisor for a top-tier fintech platform that provides online payment solutions for individuals and businesses worldwide.

This is a unique opportunity to work fully remotely, supporting customers with digital wallet and payment-related inquiries while being part of a fast-growing, international fintech environment.