Remote Dutch-Speaking Fintech Customer Support Advisor

Pkrecruiting; Lisboa; Remote; EUR 23,000 - 32,000; Full time

Job summary

CloserHire is recruiting a Dutch-speaking Customer Support Advisor for a fully remote fintech platform. You will handle inquiries in Dutch across phone, chat, and email, while logging interactions in the CRM and resolving payment/account issues related to digital wallets.

Candidates should have 1+ year in customer service, with Dutch at C2 and English at B2+. Fintech experience is a bonus. This fully remote role offers flexible hours from Portugal.

Qualifications

• 1+ year in customer service.
• Dutch at C2 level.
• English at B2+ level.
• Fintech experience is a bonus.

Responsibilities

• Handle inquiries in Dutch via phone, chat, and email.
• Log interactions in the CRM.
• Resolve payment/account issues related to digital wallets.

Skills

Customer service

Tools

CRM Software

Job description

CloserHire is recruiting a Dutch-speaking Customer Support Advisor for a remote fintech platform. You will handle inquiries viaDutch across phone, chat, and email, while logging interactions in the CRM and resolving payment/account issues related to digital wallets. Candidates should have 1+ year in customer service, with Dutch at C2 and English at B2+;
fintech experience is abonus. This fully remote role offers flexible hours from Portugal.