Production Support Engineer – Automation & Scheduling

act digital; Portugal; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

act digital seeks an experienced Application/Production Support professional to maintain business-critical applications. You will ensure operational stability, standardisation and automation while coordinating technical changes across systems and teams.

Responsibilities include documenting architectures, supporting production deployments and participating in on-call rotations, with a hybrid work model in Porto or Lisbon 2x per week.

Qualifications

• 6–9 years of professional experience in application/production support.
• Strong knowledge of Oracle Database and PL/SQL.
• Experience in Windows and Unix/Linux environments.
• Hands-on with Shell scripting (KSH), Python and/or PowerShell.

Responsibilities

• Provide production and application support for business-critical applications.
• Ensure stability, standardisation, automation and industrialisation of production apps.
• Coordinate and monitor technical changes and production operations.
• Prepare and maintain operational instructions and support documentation.
• Document software and technical architectures, dependencies and monitoring requirements.
• Support deployment of new application versions and on-call rotation.

Skills

Production support

Troubleshooting

Documentation

Team collaboration

Hybrid work planning

Tools

Oracle

PL/SQL

BMC Control-M

Windows

Unix/Linux

Shell scripting (KSH)

Python

PowerShell

SQL Server

MySQL

Job description

act digital seeks an experienced Application/Production Support professional to maintain business-critical applications. You will ensure operational stability, standardisation and automation while coordinating technical changes across systems and teams.

Responsibilities include documenting architectures, supporting production deployments and participating in on-call rotations, with a hybrid work model in Porto or Lisbon 2x per week.