Production IT Admin & Application Support Specialist

Decskill; Lisboa; On-site; EUR 40,000 - 60,000; Full time

Job summary

Decskill, an IT consulting company with over 10 years of experience, is seeking a Sys Admin & Application Production Support Specialist in Portugal. You will provide production support across Windows, Linux and Oracle SQL environments, troubleshoot incidents, and work with DevOps practices to enhance platform reliability.

The role requires strong scripting, networking, and English communication, with weekend/holiday support as part of rotation.

Qualifications

• Proficiency in scripting languages and networking across Windows and Linux environments.
• Oracle SQL expertise is required for production support workflows.
• Unix familiarity is a plus for cross-platform tasks.
• Experience with Ansible and DevOps practices is beneficial.
• Understanding ITIL principles supports service management in production operations.

Responsibilities

• Provide IT production support to business teams and ensure service continuity during shifts.
• Investigate, troubleshoot and resolve application and production issues with root-cause analysis.
• Document incidents, solutions and procedures for knowledge sharing.
• Collaborate with technical and business teams to improve platform coverage and reliability.
• Participate in weekend and holiday support according to rotations.

Skills

Scripting languages

Networking

Windows

Linux

English communication

Teamwork

Autonomy

Tools

Oracle SQL

Ansible

Unix

DevOps

ITIL

Job description

Decskill, an IT consulting company with over 10 years of experience, is seeking a Sys Admin & Application Production Support Specialist in Portugal. You will provide production support across Windows, Linux and Oracle SQL environments, troubleshoot incidents, and work with DevOps practices to enhance platform reliability.

The role requires strong scripting, networking, and English communication, with weekend/holiday support as part of rotation.