French Customer Specialist - Onsite, Relocation & Benefits

Cross Border Talents; Oeiras; On-site; EUR 19,000 - 29,000; Full time

Benefits offered by this job

Meal allowance

Health and life insurance

Relocation package

Onsite work

Job summary

Cross Border Talents is seeking a Customer Specialist in Portugal to join a dynamic international team. You will be the first point of contact, delivering professional support via phone, email, chat, and other channels.

You will handle inquiries about orders, accounts, products, and services, ensuring smooth resolution from first contact to final outcome. The role emphasizes strong English and French language skills, analytical thinking, and a proactive, growth-oriented mindset in the travel

Qualifications

• Fluent in French (C1/C2) and English (B2) required.
• Strong analytical, creative, and communication abilities.

Responsibilities

• Provide professional and personalized customer support across phone, email, chat, and digital channels.
• Assist customers with inquiries related to orders, accounts, products, and services.
• Understand customer needs and provide accurate, clear information.

Skills

Fluent French (C1/C2)

English (B2)

Analytical skills

Creative thinking

Communication skills

Job description

Cross Border Talents is seeking a Customer Specialist in Portugal to join a dynamic international team. You will be the first point of contact, delivering professional support via phone, email, chat, and other channels.

You will handle inquiries about orders, accounts, products, and services, ensuring smooth resolution from first contact to final outcome. The role emphasizes strong English and French language skills, analytical thinking, and a proactive, growth-oriented mindset in the travel