Lisbon Portuguese Banking Support Agent (On-site)

Youssef George@Cbtalents; Lisboa; Sur place; EUR 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Meal Allowance

Health and Life Insurance

Relocation Assistance

International Team

Career Growth

Résumé du poste

Portuguese Customer Support Agent in Lisbon joins an international banking project. You will answer questions, handle requests, and monitor banking operations while following internal procedures and regulatory requirements.

Work is on-site in Lisbon with relocation support for eligible candidates. The role emphasizes customer service excellence, accuracy, and professional communication within a multicultural team.

Qualifications

• Clear oral and written communication in Portuguese and English.
• Experience in customer service or banking is an advantage.
• Ability to handle enquiries professionally and remain calm in challenging situations.

Responsabilités

• Provide high-quality customer service within a banking environment.
• Answer customer enquiries, handle requests, and monitor banking operations.
• Follow internal procedures and regulatory requirements.
• Build trusting relationships with customers through professional communication.
• Manage customer interactions efficiently, focusing on satisfaction and loyalty.

Connaissances

Communication skills

Portuguese language

Problem-solving

Attention to detail

Digital tools

Description du poste

Portuguese Customer Support Agent in Lisbon joins an international banking project. You will answer questions, handle requests, and monitor banking operations while following internal procedures and regulatory requirements.

Work is on-site in Lisbon with relocation support for eligible candidates. The role emphasizes customer service excellence, accuracy, and professional communication within a multicultural team.